Customize Customer Communication
Cloud telephony is an incredible technology that has replaced the need for a conventional telephone system with cloud-powered voice call and messaging system. Cloud telephony helps you to engage your customers in a better way. It helps you to build your own call centre, make as well as receive calls and messages easily without hassle. As a matter of fact, it lets you manage your business calls without ruining the quality of the calls. Furthermore, you can record your own personalized messages in English as well as in different regional languages for greeting your customers.
IndiaSMS offers you with high-quality cloud telephony service that allows you to drive up customer engagement to a whole new level. The cloud telephony software that we offer lets you real-time reports. You will be able to record all calls, maintain the logs and track the status of the call in real time. With our service, you can be assured about the quality of the call since our cloud telephony service is powered by Exotel. Above all, you will be able to integrate CRM software with cloud telephony to bring more efficiency to the customer relationship management.